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Frequently Asked Questions
Do you have anything like custom development if I need a feature unavailable on the platform by default?
With our White Label Ad Exchange, you can request any features missing on our AdEx Basic and AdEx Plus solutions. Additionally, we can bring your AdTech idea to life and develop a custom product for you.
What can I make on the platform if I pick a 20k / 30k / 50k/ 100k/ 500k QPS service plan?
It is essential to keep in mind that the most important for your profit is the quality of traffic. The more direct SSP and DSP partners there are on your platform, but not trenches and resellers, the more likely you are to get the best result in your profit.
Can I use my own servers/data centers for the platform deployment?
Currently, you can work only with our data centers.
Will I have to manage inventory, ad placements, and creatives?
No. The Attekmi solutions available at the moment are ad exchange platforms offering solely ad exchange functionality. Your main responsibility is to match your supply and demand partners effectively by applying our targeting capabilities, traffic filtering functionalities, and other features.
Is there a self-serve option among Attekmi solutions?
Our Attekmi team offers extended customer support but all our clients have the opportunity to manage their ad exchange platforms themselves. Thus, you are the admin of the platform, you operate and optimize it.
Can I integrate with direct publishers and advertisers?
Yes, at the moment, you can work with direct publishers, advertisers, and other market participants using VAST tags, as well as JS and Prebid.js integrations.
If I pick a specific service plan (e.g. 30k QPS), will I get 15k QPS incoming and 15k QPS outgoing, or 30k QPS incoming and 30k QPS outgoing?
If you take 30k QPS, you get 30k incoming + 30k outgoing. The same applies to any other QPS plan we offer.
How can I switch to a higher service plan? How long will it take?
With AdEx Plus, you can easily scale your operations. The transition to a higher service plan can happen at any time, and the process will take approximately 3-5 working days.
What does QPS mean?
QPS means the number of queries (bid requests) sent from/to the exchange system per second. Basically, it is used to specify the potential amount of queries that the system is capable of handling.
How can I utilize VAST integration on Attekmi solutions? Can I work with RTB to VAST in addition to VAST to VAST?
Yes, our list of integrations includes VAST to RTB, VAST to VAST, and VAST to All options. By applying them, you can maximize the efficiency of your marketplace and drive media trading income.
Can I work with multiple regions/data centers at the same time?
We have a solid server infrastructure, but the availability of servers differs depending on the selected product. Thus, if you choose AdEx Basic, you will have access only to the US East server. For the owners of our AdEx Plus solutions, all the servers are available: US East, US West, APAC, and Europe. As for White Label Ad Exchange, everything is up to you!
Will the Attekmi team help me to connect supply and demand partners?
We are always ready to provide you with actionable insights and help you optimize the performance of your solution to reach maximum results. However, we don’t interfere in your business activities, meaning that we don’t connect supply or demand partners for you.
Can the Attekmi team assist me with starting my business from scratch? Are there any consultancy services available?
Sure, we are always ready to help both newcomers and those already familiar with the programmatic environment. Apart from onboarding and ongoing support, we proactively assist our clients with adjusting their strategies to maximize efficiency. Additionally, we offer AdOps training for your team. Besides, if you have an idea of an AdTech product, you can always entrust us with its development.
Do Attekmi solutions have a free trial option?
At the moment, there is no free trial, but if you are interested in our products, just contact us. We will run a detailed demo, show you how everything works, and answer all your questions.
How does customer support work?
Our team will guide you all the way through. We have a comprehensive client adaptation program so that you will learn how to use your solution. Additionally, we provide system and tech support along with on-request assistance. Just get in touch with our account managers to get immediate help. We can also pick a skilled AdTech professional to enhance your team so that you will be able to focus on your core business tasks.
Does Attekmi have live support?
At Attekmi, we don’t have live support, but our account managers are always ready to help you during business days (via email, Slack, or any other communication method that you prefer).
How much time will it take to launch my marketplace?
It depends on the chosen product. With AdEx Basic
Can I request custom functionalities in the case of White Label Ad Exchange?
Sure. Getting our White Label Ad Exchange Solution implies not only UI personalization but also on-request custom functionality development. You will enter the programmatic environment with a branded marketplace that has all the features you are looking for.
What is the difference between AdEx Basic, AdEx Plus, and White Label Ad Exchange?
AdExBasic is a product allowing you to enter the programmatic ecosystem in the fastest way possible. It comes equipped with all the basic functionalities essential for starting earning on media trading. AdEx Plus is its extended version with additional features. White Label Ad Exchange is a fully customizable solution tailored specifically to your needs.
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